Refund Policy

30-Day Money-Back Guarantee

If during the next 30 days you experience an issue that makes the product unusable and we are unable to resolve it, we'll happily consider offering a full refund of your money.

How to Request a Refund

To request a refund, please contact our support team at support@btcpost.io with:

• Your account email address
• A brief explanation of why you would like a refund (optional but helpful)

Our team will review your request and respond within 3 business days.

Refund Processing

Once your refund is approved it will be issued immediately. It may take several days to land on your statement.

Non-Refundable Items

The following are not eligible for refunds:

• Shipping label costs associated with carrier charges (these are pass-through costs)
• Refunds requested after 30 days from the original purchase date
• Disputes involving carrier services or delivery issues
• Additional fees incurred due to account misuse or violations of our Terms of Service

Subscription Refunds

For subscription plans:

• The 30-day refund applies to your initial purchase, whether billed monthly or annually
• You may cancel your subscription at any time to stop future charges
• Cancellation does not automatically issue a refund; you must request a refund within the 30-day window
• Unused portions of your subscription after the 30-day period will not be refunded

Policy Changes

BTCPost reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after such changes constitutes acceptance of the updated Refund Policy.

Contact Support

For questions about refunds or to initiate a refund request, contact us at support@btcpost.io.